NOW ACCEPTING NEW CLIENTS — Q3 2026
NOW ACCEPTING NEW CLIENTS — Q3 2026
NOW ACCEPTING NEW CLIENTS — Q3 2026
Every call answered. Every job booked. Every dollar accounted for.
An HVAC-native AI front office that picks up in under two rings, 24/7 then book jobs straight into your calendar.
No migration. Month-to-month. Leave any day.
Recovered Revenue Ledger [Live]
2:14 AM - "Furnace out, house is at 51°"
Answered call in 1.8s · marked "same-day urgent"
Price pulled from your book · after-hours fee disclosed
Job booked, 7:30–9:30 AM · written to ServiceTitan
Logged to your ledger: $890, with the receipt
Every dollar drills back to a call, booking, invoice and payment ID.
Recovered Revenue Ledger [Live]
2:14 AM - "Furnace out, house is at 51°"
Answered call in 1.8s · marked "same-day urgent"
Price pulled from your book · after-hours fee disclosed
Job booked, 7:30–9:30 AM · written to ServiceTitan
Logged to your ledger: $890, with the receipt
Every dollar drills back to a call, booking, invoice and payment ID.
0 rings
0 rings
Answered before this, day or night
0 rings
0 rings
Answered before this, day or night
0 rings
0 rings
Answered before this, day or night
0 sec
0 sec
To a confirmation text in the customer's hand
0 sec
0 sec
To a confirmation text in the customer's hand
0 sec
0 sec
To a confirmation text in the customer's hand
0 sec
0 sec
For your dispatcher to take over any live call
0 sec
0 sec
For your dispatcher to take over any live call
0 sec
0 sec
For your dispatcher to take over any live call
0 days
0 days
Booked-call coverage guarantee, instrumented
0 days
0 days
Booked-call coverage guarantee, instrumented
0 days
0 days
Booked-call coverage guarantee, instrumented
THE LEAK
THE LEAK
THE LEAK
Thirty-five percent of your calls go unanswered. LUNA answers them, books them, and shows you the receipts.
The 9:40 PM call you never heard
A missed service call is $520–900 walking to the next contractor on the list. After hours, most callers don't leave a message — they just dial the next number.
The 9:40 PM call you never heard
A missed service call is $520–900 walking to the next contractor on the list. After hours, most callers don't leave a message — they just dial the next number.
The 9:40 PM call you never heard
A missed service call is $520–900 walking to the next contractor on the list. After hours, most callers don't leave a message — they just dial the next number.
A front desk that costs $8–9K and still goes home
Fully loaded, a CSR runs $8–9K a month. They still don't cover nights, weekends, the lunch rush, or three calls ringing at once.
A front desk that costs $8–9K and still goes home
Fully loaded, a CSR runs $8–9K a month. They still don't cover nights, weekends, the lunch rush, or three calls ringing at once.
Everything that ages after the truck leaves
Quotes go unsigned. Invoices hit 30 days. Memberships lapse. Reviews never get asked for. Nobody in your office has time to chase all four.
Everything that ages after the truck leaves
Quotes go unsigned. Invoices hit 30 days. Memberships lapse. Reviews never get asked for. Nobody in your office has time to chase all four.
You already paid for these calls. Here's what they cost when nobody picks up.
Before the follow-up leaks on estimates, invoices and memberships.
Method: missed calls × 4.33 weeks × 45% booking rate on recovered calls × average job value. Deliberately conservative. Your free audit replaces every assumption here with your actual call records.
Run the audit on my real numbersYou already paid for these calls. Here's what they cost when nobody picks up.
Before the follow-up leaks on estimates, invoices and memberships.
Method: missed calls × 4.33 weeks × 45% booking rate on recovered calls × average job value. Deliberately conservative. Your free audit replaces every assumption here with your actual call records.
Run the audit on my real numbersYou already paid for these calls. Here's what they cost when nobody picks up.
Before the follow-up leaks on estimates, invoices and memberships.
Method: missed calls × 4.33 weeks × 45% booking rate on recovered calls × average job value. Deliberately conservative. Your free audit replaces every assumption here with your actual call records.
Run the audit on my real numbersTHE SOLUTION
THE SOLUTION
THE SOLUTION
Keep the software that works. Fix the leak.
I plug in like a fractional AI lead — diagnosing where the leverage is, building the systems, and handing them back ready to scale.
Answers in under two rings, 24/7 never a voicemail
Triages danger before it books anything (E0–E3 protocol)
Quotes only from your price book, it cannot invent a number
Writes to your calendar, then reads it back before confirming
WHAT IT DOES
WHAT IT DOES
WHAT IT DOES
One AI employee your dispatcher can
listen to, interrupt, and roll back.
Trained on HVAC work, not "the trades"
An inspectable symptom tree you can read and tune, no-heat, frozen coil, ignition, heat-pump defrost, twenty-one paths in all. Max three questions before it offers a booking.
21 symptom paths
E0–E3 triage
Retrieve before quote
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Answer
Triage
Price
Book
Answer
Triage
Price
Book
Your office sees what needs attention, not rows to scroll
Exceptions first: emergencies, unpaid invoices, expiring memberships, unsigned estimates, sync errors. Listen, barge, or take over any live call in under three seconds.
One-tap takeover
Bump preview
Staged config + rollback
Gas odor reported — Petrov, D.
E0 · live
Estimate #4471 unsigned, day 3
$6,240
Invoice #2208 at 21 days
$1,480
12 memberships expiring
Agent working 9
ServiceTitan — 2 writes queued
Retryt
Gas odor reported — Petrov, D.
E0 · live
Estimate #4471 unsigned, day 3
$6,240
Invoice #2208 at 21 days
$1,480
12 memberships expiring
Agent working 9
ServiceTitan — 2 writes queued
Retryt
Gas odor reported — Petrov, D.
E0 · live
Estimate #4471 unsigned, day 3
$6,240
Invoice #2208 at 21 days
$1,480
12 memberships expiring
Agent working 9
ServiceTitan — 2 writes queued
Retryt
Five-second clarity, in the driveway, on one bar
Every screen answers "what do I do next" in under five seconds. The AI job-prep brief carries the caller's own words, equipment age, the last three visits, and what you promised last time.
AI job-prep brief
Works offline
Quote and sign on site
Brief
0%
0%
Quote
0%
0%
Sign
0%
0%
Collect
0%
0%
We don't sell you testimonials. We hand you your own ledger.
Every recovered dollar drills to a call, booking, estimate, invoice and payment ID. Booked value and collected cash are never mixed. Refunds subtract. The methodology prints on every export.
Full attribution chain
Weekly owner digest
Collected-cash basis
Call
booking
estimate
invoice
payment
WHERE THE MONEY COMES BACK
WHERE THE MONEY COMES BACK
Five leaks, closed automatically
// 1
After-hours calls
The phone rings at 11 PM. LUNA answers in under two rings, triages the urgency, quotes from your book, and books an emergency-lane slot with the after-hours fee disclosed up front.
// 2
Missed-call recovery
A call gets abandoned or rings out. A text goes out inside sixty seconds and the conversation picks up where the ring stopped — no human touches it.
// 3
Unsigned estimates
Day 1 text that branches on whether they opened it. Day 3 answers their questions. Day 5 voice, only if consent is on file. Day 10 final notice. Any signature stops the whole sequence within sixty seconds.
// 4
Aging invoices
Days 3, 7, 14, 21 and 30. Voice only to consented numbers. A payment or a dispute halts it instantly. No more awkward calls from your bookkeeper.
// 5
Lapsing memberships
Reached at 30, 14 and 7 days out, framed around what they actually got: "two tune-ups and $84 saved this year." Booked tune-ups land in the real calendar.
// 1
After-hours calls
The phone rings at 11 PM. LUNA answers in under two rings, triages the urgency, quotes from your book, and books an emergency-lane slot with the after-hours fee disclosed up front.
// 2
Missed-call recovery
A call gets abandoned or rings out. A text goes out inside sixty seconds and the conversation picks up where the ring stopped — no human touches it.
// 3
Unsigned estimates
Day 1 text that branches on whether they opened it. Day 3 answers their questions. Day 5 voice, only if consent is on file. Day 10 final notice. Any signature stops the whole sequence within sixty seconds.
// 4
Aging invoices
Days 3, 7, 14, 21 and 30. Voice only to consented numbers. A payment or a dispute halts it instantly. No more awkward calls from your bookkeeper.
// 5
Lapsing memberships
Reached at 30, 14 and 7 days out, framed around what they actually got: "two tune-ups and $84 saved this year." Booked tune-ups land in the real calendar.
// SALES
Lead generation engine
Capture, enrich, score and route every inbound lead to the right rep
// SUPPORT
Customer support AI
Resolve customer inquiries instantly and escalate complex issues when needed.
// E-COMMERCE OPS
Order-to-fulfillment pipeline
Track orders, sync inventory, and streamline fulfillment from checkout to delivery.
// MARKETING
Campaign automation hub
Capture, qualify, and route every inbound request to the right campaign workflow.
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
You'll know exactly what you're losing before you go live
Shadow week — zero customer contact
The AI listens to your real calls, classifies them, and records what it would have done. Every send and booking is hard-blocked at the gateway. What comes out is a report on your actual missed revenue, built from your own calls — not our averages.
Shadow week — zero customer contact
The AI listens to your real calls, classifies them, and records what it would have done. Every send and booking is hard-blocked at the gateway. What comes out is a report on your actual missed revenue, built from your own calls — not our averages.
Shadow week — zero customer contact
The AI listens to your real calls, classifies them, and records what it would have done. Every send and booking is hard-blocked at the gateway. What comes out is a report on your actual missed revenue, built from your own calls — not our averages.
Tune, then prove it
Your price book, roster, zones, hours, on-call chain and emergency matrix go in. Then the simulator runs the full suite — happy booking, no-cool E1, gas-leak E0, price probe, three injection attempts. It has to come back green before anything goes live.
Tune, then prove it
Your price book, roster, zones, hours, on-call chain and emergency matrix go in. Then the simulator runs the full suite — happy booking, no-cool E1, gas-leak E0, price probe, three injection attempts. It has to come back green before anything goes live.
Assisted live, then live
The AI takes overflow and after-hours first, then the full line, with your dispatcher watching and able to barge in. A success checklist unlocks Live: 95%+ answer rate, correct bookings, zero E0 mishandles, and transcript quality you sign off on yourself.ndles implementation, testing, and ongoing optimization to ensure your automations run smoothly at scale.
Assisted live, then live
The AI takes overflow and after-hours first, then the full line, with your dispatcher watching and able to barge in. A success checklist unlocks Live: 95%+ answer rate, correct bookings, zero E0 mishandles, and transcript quality you sign off on yourself.ndles implementation, testing, and ongoing optimization to ensure your automations run smoothly at scale.
Assisted live, then live
The AI takes overflow and after-hours first, then the full line, with your dispatcher watching and able to barge in. A success checklist unlocks Live: 95%+ answer rate, correct bookings, zero E0 mishandles, and transcript quality you sign off on yourself.ndles implementation, testing, and ongoing optimization to ensure your automations run smoothly at scale.
ONE CALL, END TO END
ONE CALL, END TO END
ONE CALL, END TO END
What happens between the ring and the receipt.
// 1
Answer
Under two rings, 24/7. Known callers greeted with their equipment, membership and history.
// 1
Answer
Under two rings, 24/7. Known callers greeted with their equipment, membership and history.
// 2
Triage
An inspectable HVAC symptom tree, then an E0–E3 severity call. Danger routes to a human before anything else.
// 2
Triage
An inspectable HVAC symptom tree, then an E0–E3 severity call. Danger routes to a human before anything else.
// 3
Price
Retrieve-before-quote. Any number spoken is looked up live from your flat-rate book, with member and after-hours fees applied.
// 3
Price
Retrieve-before-quote. Any number spoken is looked up live from your flat-rate book, with member and after-hours fees applied.
// 4
Book
Real availability, ranked by skill, certification, zone and route fit. Up to three windows offered.
// 4
Book
Real availability, ranked by skill, certification, zone and route fit. Up to three windows offered.
// 5
Verify
The write is read back from your FSM before the customer hears "you're confirmed." Text lands in ~30 seconds.
// 5
Verify
The write is read back from your FSM before the customer hears "you're confirmed." Text lands in ~30 seconds.
// 6
Prove
The call, booking, invoice and payment IDs are chained into a line on your revenue ledger.
// 6
Prove
The call, booking, invoice and payment IDs are chained into a line on your revenue ledger.
PRICING
PRICING
PRICING
Published, per location, month-to-month
No bundle opacity. No per-seat pricing, ever — getting your whole team on it is the entire point. Fences are drawn at money features, never at safety: the emergency protocol, disclosures and STOP handling are identical on every tier.
Complete AI Operating System
Harvey + FSM + everything your business needs to run.
$149
one-time
1 production workflow
Stack integration
30-day support
Loom walkthrough
1 production workflow
Stack integration
30-day support
Loom walkthrough
Complete AI Operating System
Harvey + FSM + everything your business needs to run.
$149
one-time
1 production workflow
Stack integration
30-day support
Loom walkthrough
1 production workflow
Stack integration
30-day support
Loom walkthrough
Complete AI Operating System
Harvey + FSM + everything your business needs to run.
$149
one-time
1 production workflow
Stack integration
30-day support
Loom walkthrough
1 production workflow
Stack integration
30-day support
Loom walkthrough
Got Any Questions?
What exactly is an AI Agent?
Engagements start at $4.5k for a single quick-fix automation, $18k for a full 6-week implementation, or $8k/mo for ongoing partnership. Every quote is fixed-scope — no surprise invoices.
What tools can the AI Agent connect to?
AI Agents can connect with platforms like Slack, HubSpot, Notion, Shopify, and custom APIs. Integrations are tailored to your workflow, ensuring seamless data exchange and efficient automation across your existing tools.
How do we measure if the AI Agent is successful?
Performance is measured through accuracy, response times, task completion, and customer satisfaction. Continuous monitoring helps identify opportunities for improvement and ensures the AI delivers measurable business value.
What metrics can we use to evaluate user satisfaction?
User satisfaction is evaluated through feedback scores, resolution rates, response quality, and engagement levels. These metrics provide valuable insights and help maintain a consistently positive experience.
How frequently should we conduct performance reviews of the AI?
Performance reviews are typically conducted monthly or quarterly based on usage and business needs. Regular evaluations ensure the AI remains accurate, efficient, and aligned with evolving goals.
What benchmarks are essential for assessing AI effectiveness?
Key benchmarks include accuracy, automation rates, response speed, and customer satisfaction. These indicators help measure overall impact and ensure the AI continues delivering reliable results.
How long does it take to design and deploy an AI Agent?
Deployment timelines vary based on complexity, integrations, and project requirements. Most AI Agents can be planned and launched within a few weeks with a structured implementation process.
What exactly is an AI Agent?
Engagements start at $4.5k for a single quick-fix automation, $18k for a full 6-week implementation, or $8k/mo for ongoing partnership. Every quote is fixed-scope — no surprise invoices.
What tools can the AI Agent connect to?
AI Agents can connect with platforms like Slack, HubSpot, Notion, Shopify, and custom APIs. Integrations are tailored to your workflow, ensuring seamless data exchange and efficient automation across your existing tools.
How do we measure if the AI Agent is successful?
Performance is measured through accuracy, response times, task completion, and customer satisfaction. Continuous monitoring helps identify opportunities for improvement and ensures the AI delivers measurable business value.
What metrics can we use to evaluate user satisfaction?
User satisfaction is evaluated through feedback scores, resolution rates, response quality, and engagement levels. These metrics provide valuable insights and help maintain a consistently positive experience.
How frequently should we conduct performance reviews of the AI?
Performance reviews are typically conducted monthly or quarterly based on usage and business needs. Regular evaluations ensure the AI remains accurate, efficient, and aligned with evolving goals.
What benchmarks are essential for assessing AI effectiveness?
Key benchmarks include accuracy, automation rates, response speed, and customer satisfaction. These indicators help measure overall impact and ensure the AI continues delivering reliable results.
How long does it take to design and deploy an AI Agent?
Deployment timelines vary based on complexity, integrations, and project requirements. Most AI Agents can be planned and launched within a few weeks with a structured implementation process.
What exactly is an AI Agent?
Engagements start at $4.5k for a single quick-fix automation, $18k for a full 6-week implementation, or $8k/mo for ongoing partnership. Every quote is fixed-scope — no surprise invoices.
What tools can the AI Agent connect to?
AI Agents can connect with platforms like Slack, HubSpot, Notion, Shopify, and custom APIs. Integrations are tailored to your workflow, ensuring seamless data exchange and efficient automation across your existing tools.
How do we measure if the AI Agent is successful?
Performance is measured through accuracy, response times, task completion, and customer satisfaction. Continuous monitoring helps identify opportunities for improvement and ensures the AI delivers measurable business value.
What metrics can we use to evaluate user satisfaction?
User satisfaction is evaluated through feedback scores, resolution rates, response quality, and engagement levels. These metrics provide valuable insights and help maintain a consistently positive experience.
How frequently should we conduct performance reviews of the AI?
Performance reviews are typically conducted monthly or quarterly based on usage and business needs. Regular evaluations ensure the AI remains accurate, efficient, and aligned with evolving goals.
What benchmarks are essential for assessing AI effectiveness?
Key benchmarks include accuracy, automation rates, response speed, and customer satisfaction. These indicators help measure overall impact and ensure the AI continues delivering reliable results.
How long does it take to design and deploy an AI Agent?
Deployment timelines vary based on complexity, integrations, and project requirements. Most AI Agents can be planned and launched within a few weeks with a structured implementation process.